Available Services Adult Day Services Care Coordination Employment with Area Agency on Aging Family Caregiver Support Program Housing Services In-Home Services Make a Donation Medical Supplies Ombudsman Program Personal Emergency Response Team Senior Activity Centers

Ombudsman Program

The Ombudsman helps to resolve concerns, complaints and advocates for you.

The primary duty of an Ombudsman is to protect the rights of individuals living in a long term care facility.

Ombudsman

Your Regional Ombudsman is resource to help if you feel your rights as a resident are being violated.

The Ombudsman visits each nursing home, residential care facility, and assisted living facilities in the Agency's nine county area routinely.

Jim Stephens is the regional Ombudsman – West (Benton & Washington Counties) for the Area Agency on Agency and can be reached at the Benton County Office 888-286-3610 or 479-273-9424.

Mary Askew is the regional Ombudsman – East (Baxter, Boone, Carroll, Madison, Marion, Newton, & Searcy Counties) for the Area Agency on Aging and can be reached at the Boone County Office 877-286-3621 or 870-743-1623.

For information on specific programs, go to the Arkansas Ombudsman Program website.