Ombudsman Program

The Ombudsman helps to resolve concerns, complaints, and advocates for you.


Your Regional Ombudsman is resource to help if you feel your rights as a resident are being violated.

The Ombudsman visits each nursing home, residential care facility, and assisted living facilities in the Agency's nine county area routinely.

The Regional Ombudsman – Representing Baxter, Boone, Carroll, Madison, Marion, Newton, Searcy & Washington Counties for the Area Agency on Agency can be reached at the Boone County Office (877)286-3621 or (870)743-1623.

The Ombudsman Representing Benton County for the Area Agency on Aging can be reached at the Benton County Office (888)-286-3610 or (479)273-9424.

For information on specific programs, go to the Arkansas Ombudsman Program website.

Governor Hutchinson has declared October 13 as National Ombudsman Day.

2022 Ombuds Day in AR (Oct 13) (002).pdf