Index

Resource Directory
Medicare

Medicare is a federal health insurance program for people 65 or older and certain disabled people.

SHIIP
Senior Health Insurance
Information
Program
(501) 371-2782
1-800-224-6330

Helps seniors find answers to the important questions you have on Medicare, Medicare supplement insurance, long term care insurance, and other health insurance issues.

Medicare Enrollment or Lost Medicare Cards

To apply for Medicare contact your local Social Security office (listings on page 50) or the national Social Security toll free number 1-800-772-1213. Also, contact Social Security if you lose your Medicare card.

Medicare Coverage and
Medicare Claims

For questions about Medicare coverage or claims, except for Medical Equipment or Home Health, contact:

Arkansas Blue Cross and Blue Shield
P.O. Box 1418
Little Rock, AR 72203
1-800-238-8379
For questions about coverage of claims for Medical Equipment, prosthetics, orthotics and supplies, contact:

Palmetto Government Benefits Administrators
P.O. Box 100234
Columbia, SC 29202-3234
1-800-Medicare

For questions about coverage or claims for Home Health contact:

Palmetto Government Benefits Administrators
P.O. Box 7004
Camden, SC 29020
1-800-425-1482

Medicare Fraud and Abuse

To report Medicare fraud and abuse, call: 1-800-Medicare

Medicare Assignment

To receive a guide listing all Arkansas physicians who accept assignment on Medicare patients contact Medicare at: 1-800-Medicare

Quality of Care Complaints

If you have a question about the quality of care you received in a hospital, skilled nursing facility, or home health agency, contact:

Arkansas Foundation for
Medical Care
P.O. Box 180001
Fort Smith, AR 72918-0001
1-800-272-5528

Medicare Supplement Insurance

For questions or complaints about Medicare Supplemental Insurance policies or for information for comparing policies, contact:

Arkansas Insurance Department
1200 West Third Street
Little Rock, AR 72201-1904
1-800-282-9134